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Brief description of the conditions

Brief description of the conditions Brief description of the conditions 1. Any form of spamming is prohibited. 2. PLAY HOST services may not be used for illegal trade - selling, buying or offering and extorting any illegal things, including piracy, illegal substances, weapons, etc. 3. Pornographic content is allowed if it meets the requirements for pornography and does not violate existing laws. 4. Language/Speech displayed on websites or in domains that incites hatred and discrimination in any way is not allowed. 5. Any distribution of material that violates copyright or registered trademark rights is prohibited and the user will be removed as soon as it is noticed by PLAY HOST administrators. 6. All users who are considered to be abusing the services of PLAY HOST, or are associated with illegal activities, are subject to supervision and control by authorized persons - administrators of PLAY HOST or competent persons from Government institutions. 7. PLAY HOST reserves the right, but is not obliged, to regulate and check the content of its clients, and if they violate the terms of use, to remove user accounts or refuse to provide services. 8. PLAY HOST clients agree that in any case, they will not take any measures against PLAY HOST. 9. PLAY HOST working hours are from Monday to Friday from 08:00 to 16:00. During these times, our support team is constantly available for communication via our central telephone number, as well as other channels (social networks, email and tickets). During the rest of the period, for any question, we are available via tickets which we answer in the first available time by our team. In case of any priority server problem (server or service crash) on the part of PLAY HOST, our on-duty team will react immediately.

Detailed description of the conditions

1. Bandwidth and Disk Usage. PLAY HOST will provide customers with a large volume of traffic, disk space and other resources as defined in the service offering. The Services are intended for reasonable, as determined by PLAY HOST, business use only. Any activity that results in excessive usage that is not consistent with reasonable usage patterns is strictly prohibited. Customer agrees that such bandwidth and disk usage will not exceed the amounts set by the company for the services (“Agreed Usage”). These allocations are optimized and dedicated to serving customer content. Customer will not use bandwidth and/or disk usage for materials other than customer content. PLAY HOST will monitor customer bandwidth and disk usage. PLAY HOST, in its sole discretion, shall have the right to take any corrective action if customer bandwidth or disk usage exceeds the agreed usage or other inappropriate storage or usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any or all services, removal or deletion of Customer Content and/or other materials, or termination of this Agreement, and may be taken at the sole and absolute discretion of the Company. If PLAY HOST takes any such corrective action under this section, Customer shall not be entitled to a refund or return of any payments made prior to such action. Customer shall comply with all applicable laws, rules and regulations regarding Customer Content.
2. PLAY HOST reserves the right to change the Terms of Use without prior notice. Users of PLAY HOST services are required to accept the newly delivered terms without any limitations.
3. PLAY HOST has the right to limit, suspend or terminate/stop the services of Customers who violate PLAY HOST’s Terms of Use or applicable laws. PLAY HOST also reserves the right to request from competent Government agencies to provide the information it possesses about a given user if it is determined that this will assist in the process conducted by the competent agencies. In such a case, you agree that in no case, without time limits, will you consider PLAY HOST responsible.
4. You agree that in the process of initial and all other additional registrations for the use of PLAY HOST services, you will provide valid and accurate information about yourself. You also agree that if there is a change in the information required in the registration, you will promptly notify PLAY HOST.
5. After paying the debt for the use of the services or after activating your status as a PLAY HOST client based on a previous agreement, you will be provided with instructions for using the services. The instructions will include your password and username. It is your responsibility to keep the information provided confidential and not to share it with anyone. You are also responsible for all activities resulting from that username unless otherwise established. You also agree to notify the PLAY HOST administrators at support@playhost.mk if you notice any suspicious activities, especially those involving your username and password.
6. Depending on the provided or contracted services that are made available to you for use, you agree to respect the set rules and not to exceed and overload the agreed specifications, including the amount of information transmitted through communication channels (bandwidth), the number of e-mail usernames, web and e-mail space available for use, and others. If there is an additional agreement with PLAY HOST for possible overruns, you agree to respect it and to settle your obligations as required in the agreement. 7. PLAY HOST agrees to accept pornographic content if it meets legal norms, such as: the intended audience for the pornographic content is eighteen (18) years of age or older, the content does not include materials from persons under eighteen (18) years of age, etc. Customers are obliged to additionally check the source and data about it before publishing pornographic materials. PLAY HOST is not responsible for any violation of legal norms by customers and agrees that if illegal content is found, it is obliged to remove it as soon as possible and suspend the customer without prior notice.
8. You as a client of PLAY HOST services also agree that you will not submit or work with illegal content or content that violates copyright or other rights, including, but not limited to digitized audio/visual files, executable files, archive files and all other types of files and material assets. You also undertake that through the PLAY HOST services you will not carry out any type of illegal trade in any legal or illegal assets.
9. You are obliged when uploading any data through the PLAY HOST services, to take into account local, state and international laws and to respect them. 10. PLAY HOST also reserves the right to take appropriate measures against users who use the PLAY HOST services to allow access to illegal content.
11. You also agree that you will not threaten or collect confidential information of other users, PLAY HOST or any other person or organization. Users also undertake to respect the privacy rights of PLAY HOST, other clients of PLAY HOST and all parties involved.
12. If PLAY HOST services are used to collect confidential information through websites, the user thereof agrees that he is obliged to set up an appropriate privacy policy that will inform visitors/users of the website about the procedure. 13. You agree that you will not use the services to store or distribute malicious codes, scripts and any other type of malicious software that may lead to the creation of software or hardware errors, reduce the speed of computer operation, or in any way threaten the security of PLAY HOST systems, clients or other persons and organizations.
14. You agree that you will not in any way attempt to access unauthorized authorized and confidential parts of other PLAY HOST users or PLAY HOST.
15. You, by using the PLAY HOST services, agree to publish content that will not discriminate in any way and will not be offensive.
16. You agree that you will not use the services provided by PLAY HOST to distribute unsolicited e-mail or any other similar material. You also undertake to use the IRC services according to the rules provided upon initial registration for use.
17. PLAY HOST reserves the right to block, without prior notice, internal and external access to e-mail addresses that will not respect the given terms of use.
18. You undertake that you will not in any way use the PLAY HOST services for fraudulent and fraudulent activities.
19. PLAY HOST, in order to provide quality services to its clients, provides user and technical support 24 hours a week. The provision of this support is on its own initiative by PLAY HOST and PLAY HOST is not obliged to provide it 24 hours a day.
20. The use of PLAY HOST's hosting services for IRC (Internet Relay Chat) is prohibited and the use of services involving IRC is permitted only on special PLAY HOST servers and services that state and allow this. 21. By using PLAY HOST's services, you agree that PLAY HOST is not responsible in any case for any misunderstandings, inconveniences and disagreements that may arise from the use of the services.
22. After the expiration of the time period for your use of the services of PLAY HOST, if you wish to extend that period, payment is made until or on the day when that period expires. After the expiration of the given period for use or extension of the contract, PLAY HOST suspends or cancels the offered services without any prior notice. During this process, all your data and files, logs, e-mails, web pages, etc. may be completely deleted . 23. PLAY HOST assumes no responsibility for any damage incurred in your business due to the temporary, partial or complete non-functioning of the services.
24. When purchasing hosting services from PLAY HOST, you agree to the creation and storage of data on an external server. PLAY HOST will store three (3) backups of your hosting data for a period of one year. All hosting data is deleted 365 days from the day of their creation.
25. PLAY HOST does not guarantee that your content will be restored to its original state in the event of unauthorized access (making changes to all or part of the content), human error (inadvertent deletion of data from the site) or a disaster (failure of certain software or hardware on PLAY HOST servers that would cause data loss - in part or in full).
26. Upon request of the client, PLAY HOST will provide a service: data recovery from an external server at a price of 15 GBP. PLAY HOST does not refund the funds paid for the aforementioned service and assumes no responsibility if the client is not satisfied with the condition of the returned data.
27. In the event of termination of hosting services due to unpaid debt, if the client wants to retrieve his data without reactivating the service, he is obliged to pay 990 denars within 10 days of termination. After the expiration of those 10 days, the price for the same service will be 990 denars. By paying this amount, the client will receive a copy of his data on the terminated hosting. PLAY HOST will not refund the funds paid for the aforementioned service and does not assume any responsibility if the client is not satisfied with the condition of the returned data.
28. In the event of settlement of all unpaid debts within 10 days by a client with terminated hosting services, and if the client wishes to continue with the renewal of the service, PLAY HOST will, upon the client's request, perform data recovery from a local server and will charge a one-time fee of 990 denars for the same service. If more than 10 days have passed since the termination of the hosting, the price for data recovery from an external server will be 15 GBP. PLAY HOST will not refund the funds paid for the aforementioned service and does not assume any responsibility if the client is not satisfied with the condition of the returned data.
29. PLAY HOST allows selective restoration of certain files from a local backup and the same service is charged once and costs 15 GBP.
30. PLAY HOST guarantees two free restorations of a full backup from a local server per year, and each subsequent time PLAY HOST will charge 15 GBP for this service.
31. Discounts for the purchase/renewal of a certain service cannot be combined. If the potential client has more than one discount option available at one time (discount coupon, existing promotion by PLAY HOST, etc.), only one can be selected. 32. If the hosting for any package is rented on a monthly basis, the migration of the hosting (from another hosting provider to PLAY HOST, or from one package on PLAY HOST to another package rented from PLAY HOST) is charged 990 denars, a one-time fee. Additional support that is not related to a server problem is charged 15 GBP. 33. The maximum number of emails sent from a domain within 1 hour with a rented service in PLAY HOST is 250 messages. All messages sent above this number will not be sent and will be in a waiting queue. Also, if 40% of the messages you send are invalid and are returned back or rejected by the email servers where you are trying to send them, there is protection at the server level for each account and this limit is reset every hour. All messages sent above this limit will not be successfully sent. For any questions and information regarding the terms of use or the services of PLAY HOST, contact us.